FAQ

Visit Us In Store

• Miss One of Our Newsletters?

  It is never too late to catch up with our convenient archives here.

• Does Gemmell's Deliver?

  Yes, we do.
  The delivery cost is based on the location to be delivered to and is calculated at the time of purchase.

  Note: We do not ship our items via parcel mail.

• When are Gemmell’s Grown Vegetables and Annuals Available?

  These are weather dependent, typically end of April - Mid May
  (Quick reminder this is not a planting outside date!)

• Can I Purchase a Gift Card?

  Yes, we offer gift cards in either a physical card or digital format. You can purchase a physical gift card in-store or through our online store. You may purchase an e-gift card through our online store, which will be delivered via email to the recipient of your choice.

• Can I Reserve Annuals or Vegetable Plants?

  We don’t reserve these before they are ready.
  The best bet is to reach out to us in the spring and we can put your name on a list to be contacted when the plants you are interested in are available.

  Smiths Falls (613) 283-6371
  Brockville (613) 803-9000

• Are Gemmell’s Plants Guaranteed?

  We want you to have success with all of your plant purchases from Gemmell’s. It is important to us that you enjoy your plants for many years to come. Occasionally plants do not survive. We provide a 1-year limited warranty on most of our shrubs and trees.
  
  Please read through our 1-year guarantee policy so you understand what is and is not covered.

• Is Gemmell’s Hiring?

  
  Please click here to see our available positions. 
  
  

• Are You a Community Based Not-for-Profit Organization Looking for a Donation?

  Gemmell's Garden Centre prides itself on its strong connection to our community and we try to give generously to charitable events and non-profit organizations as often as we can. 
  
  To apply for a donation, please review our donation guidelines here, fill out the form at the bottom of that page, and then submit it for review.

  Click here to apply.